Below, you find answers to the most common questions we get about KDSPY v5. Please review them if you have any issues.
Note: If your query is not covered below—and you’re unable to resolve your issue—please contact support. We typically reply within 12-16 hours. Oftentimes, sooner.
Error screens and their fixes
Problems & common questions
- Login password issues caused by VPNs
- KDSPY icon missing from browser
- Ensuring latest version of KDSPY & browser
- Prices showing $0.00
- How to clear browser cache and cookies
- How to use KDSPY in a private (Incognito) window
- KDSPY display issues & appearance settings
- Options menu – how it works
- Update your invoice – business/address details
Installation Details
- Chrome browser installation
- Firefox browser installation
- Brave browser installation
- Need to reinstall KDSPY?