Below, you will find answers to the most common questions about KDSPY Pro. Please review them if you have any issues before reaching out to us.
Note: If your query is not covered below—and you’re unable to resolve your issue—please contact support. We typically reply within 12-16 hours. Oftentimes, sooner.
Error screens and their fixes
- Location not compatible message
- No data message
- No results exist
- Please log out of Amazon
- Your request was throttled
Problems & common questions
- 📌 Sales, revenue and BSR (Sales Rank) all showing 0
- Login not working on KDSPY (website works fine)
- KDSPY icon missing from browser
- Ensuring latest version of KDSPY & browser
- Prices showing $0.00
- How to clear browser cache and cookies
- How to use KDSPY in a private (Incognito) window
- KDSPY display issues & appearance settings
- Options menu – how it works
- Update your invoice – business/address details
Installation details
- Chrome browser installation
- Firefox browser installation
- Brave browser installation
- Microsoft Edge browser installation
- Need to reinstall KDSPY?
How to use KDSPY Pro
- Researching Kindle categories
- Researching book categories
- Researching keyword results
- Researching author pages
- Using the book tracking feature
- Using the advanced Google searches
ChatGPT & AI Insights (Categories & Keywords)
- Niche Market Intelligence Report
- Demographics & Psychographics
- Niche Market (Problems & Questions)
- Niche Market (Dreams & Goals)
- Key Success Factors (Non-Fiction)
- Key Success Factors (Fiction)
ChatGPT & AI Insights (Single Books)
- Thematic Analysis
- Using TA with PKM (Personal Knowlege Management)
- Structural Analysis
- Discourse Analysis