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Home » Help Center

Help Center

Below, you find answers to the most common questions we get about KDSPY v5. Please review them if you have any issues.

Note: If your query is not covered below—and you’re unable to resolve your issue—please contact support. We typically reply within 12-16 hours. Oftentimes, sooner.

Error screens and their fixes

  • Location not compatible message
  • No data message
  • Please log out of Amazon

Problems & common questions

  • Login password issues caused by VPNs
  • KDSPY icon missing from browser
  • Ensuring latest version of KDSPY & browser
  • Prices showing $0.00
  • How to clear browser cache and cookies
  • How to use KDSPY in a private (Incognito) window
  • KDSPY display issues & appearance settings
  • Options menu – how it works
  • Update your invoice – business/address details

Installation Details

  • Chrome browser installation
  • Firefox browser installation
  • Brave browser installation
  • Need to reinstall KDSPY?

How to use KDSPY v5

  • Researching Kindle categories
  • Researching book categories
  • Researching keyword results
  • Researching author pages
  • Using the book tracking feature
  • Using the advanced Google searches


Publishing Altitude

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KDSPY and KDROI are finely crafted productions by (and trading as) Publishing Altitude.
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